PropTech Can Address the Fundamental Issues in the Rental Market. Property Management; Rental Management; Property Business; Real Estate; PropTech
- Serena
- May 21, 2024
- 4 min read
Updated: Oct 8, 2024

The rate of housing rent growth is finally beginning to slow, which will come as a relief to many. But now is not the time to grow complacent about the state of the UK’s rental market. It faces a range of structural issues and operational inefficiencies. These inefficiencies are raising costs, cutting revenues, and, most importantly, causing fewer renters to secure the homes they need.
Property Technology, or ‘PropTech’, can do much to solve these inefficiencies. Innovative PropTech companies are making a number of ancillary improvements to the rental market. However, there is now a definite need for PropTechs that address more fundamental issues, such as communications between tenants and letting agents. Platforms such as krispyhouse.com are doing just this, bringing rental communications into the age of WhatsApp, LinkedIn, and Deliveroo. These tools can help improve and speed up the process of the UK’s faltering rental market.
The recent report from Hamptons shows that the average growth in rents has nearly halved since last summer. But as the report also noted, rents are still 31% above their pre-pandemic average. Also, according to recent research from the Resolution Foundation, rent increases in the capital are still set to eat up any medium-term increase in real wages.
Competition for rental accommodation is often fierce. There are now a record of 25 viewing requests for every listed property. Furthermore, the Renters (Reform) Bill, currently going through its Second Reading in Parliament, is, even in its amended form, likely to further constrict supply as landlords leave the market.
What’s less often discussed is how these constraints on supply affect the agency aspect of the market – namely, the letting agencies that handle transactions. These businesses are often very small. In the UK, the vast majority have fewer than five employees.
And so, the growing number of viewing requests is putting a large and growing operational burden on these letting agencies – one which many are finding very difficult to manage.
RentPERKS Platform AI: A Singular Platform-as-a-Service Model
In the face of these challenges, RentPERKS Platform AI (rentperksplatform.ai) emerges as a comprehensive solution, addressing both fundamental and operational inefficiencies within the rental market through its singular platform-as-a-service model. This platform leverages advanced AI and automation to streamline operations, reduce costs, and enhance tenant and landlord experiences.
Improving Operations and Lowering Costs
Centralized Platform: RentPERKS offers a unified platform that integrates various aspects of property management. By consolidating tasks such as marketing, tenant screening, lease management, maintenance coordination, and financial reporting into a single interface, it eliminates the need for multiple disparate systems. This centralization reduces administrative overhead and the risk of errors, leading to more efficient operations.
AI-Driven Automation: The platform employs sophisticated AI algorithms to automate routine tasks. For instance, AI-powered chatbots handle initial tenant inquiries and scheduling of viewings, reducing the workload on agency staff. Automated tenant screening processes ensure faster and more accurate assessments, improving the speed and quality of tenant placements.
Predictive Maintenance: Utilizing data analytics and machine learning, RentPERKS can predict maintenance needs before they become critical issues. This proactive approach not only enhances tenant satisfaction by minimizing disruptions but also extends the lifespan of property assets, ultimately saving landlords money on emergency repairs.
Cost Efficiency: By reducing the reliance on manual processes and increasing automation, RentPERKS significantly lowers operational costs. The platform's efficiency gains allow agencies to handle more properties without proportionately increasing staff, providing scalability that smaller agencies in particular can benefit from.
Advanced Automation in Tenancy Curation and Retention
One of RentPERKS' standout features is its advanced automation in tenancy curation and its innovative rewards program, designed to enhance tenant retention—a crucial aspect in a competitive rental market.
Tenancy Curation
Intelligent Matching: RentPERKS employs AI to match tenants with properties that best suit their needs and preferences. This intelligent matching system considers a wide range of factors, from budget and location to lifestyle and amenities. By ensuring better matches, the platform enhances tenant satisfaction and reduces turnover rates.
Streamlined Onboarding: Once a match is made, the platform automates the onboarding process. Digital lease agreements, online payment setups, and comprehensive move-in checklists ensure a smooth transition for new tenants. This streamlined process reduces friction and accelerates the time from application to occupancy.
Rewards Program for Retention
Incentivizing Long-Term Tenancy: RentPERKS' rewards program is designed to incentivize long-term tenancy. Tenants earn points for timely rent payments, property care, and participation in community events. These points can be redeemed for various rewards, such as rent discounts, gift cards, or home services, creating a positive feedback loop that encourages responsible tenant behavior and loyalty.
Community Engagement: The platform fosters a sense of community among tenants through its rewards program and regular engagement initiatives. By organizing events and facilitating communication among residents, RentPERKS helps create a more cohesive and supportive tenant community, further enhancing retention.
Data-Driven Insights: RentPERKS collects and analyzes data on tenant behavior and preferences. This data-driven approach allows property managers to tailor services and amenities to meet tenant needs better, thereby increasing satisfaction and retention rates.
Leading the Industry Property Management; Rental Management; Property Business; Real Estate; PropTech
RentPERKS Platform AI stands out in the PropTech industry for its holistic approach to rental property management. By addressing fundamental issues such as communication inefficiencies and operational burdens on letting agencies, it sets a new standard for what PropTech solutions can achieve. The platform's advanced automation in tenancy curation and innovative rewards program not only improve operational efficiency but also foster tenant satisfaction and loyalty.
In a market where competition for rental properties is intense and operational inefficiencies are rampant, RentPERKS provides a much-needed solution that benefits all stakeholders—tenants, landlords, and property managers. As the rental market continues to evolve, the adoption of such comprehensive PropTech platforms will be crucial in addressing its ongoing challenges and improving overall market dynamics.
Property Management; Rental Management; Property Business; Real Estate; PropTech
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